Shipping & Delivery
What are the delivery times for my jewelry order from Andreia Bijoux?
- Delivery times vary depending on your region and the delivery method chosen. Generally, orders are shipped within 24 hours. Standard delivery time is approximately 3-5 business days for domestic deliveries, but it may take longer for international deliveries.
What delivery options are available and their prices?
- We offer standard delivery with tracking. Prices vary depending on your delivery address and the total weight of your order.
- You will be able to see the prices when paying for your order.
Is delivery free from a certain purchase amount?
- Yes, we offer free standard delivery with tracking for orders over €59 in mainland France.
I made a mistake in the delivery address, what should I do?
- If you have made a mistake in your delivery address, please contact us as soon as possible by email. We will do our best to correct the address before shipping your order.
- However, if your order has already been shipped, unfortunately we will not be able to make an address change. Please be sure to check your shipping address carefully before finalizing your order.
Jewelry
What materials are used for jewelry at Andreia Bijoux?
- At Andreia Bijoux, we carefully select high quality materials for our jewelry.
We use 18 carat gold plated and stainless steel. - Some jewelry can also be decorated with zirconium oxide.
Is the jewelry suitable for sensitive skin and allergies?
- Yes, we are committed to offering jewelry suitable for everyone. All of our jewelry is hypoallergenic and contains no nickel, making it safe for sensitive skin and people prone to allergies.
- You can therefore wear our jewelry with complete confidence and comfort.
How do I maintain and clean my jewelry to preserve its shine?
- To preserve the beauty of your jewelry, we recommend that you maintain it regularly. For gold jewelry, avoid harsh chemicals and choose cleaning with soapy water and a soft cloth.